At Aashikara, we are committed to delivering your products safely and on time, whether you are in India or abroad. Please review our detailed shipping policies below:

1. Domestic Shipping (Within India)

• All orders within India are shipped via reputed and registered domestic courier partners.

• Orders are processed and dispatched within 4 to 9 working days, or as per the delivery timeline agreed at the time of order confirmation.

• While we strive for timely delivery, Aashikara is not liable for delays caused by courier companies or unforeseen circumstances.

• We guarantee that your order will be handed over to the courier within 3 to 9 working days from the date of payment.

Damage During Transit

• We take full responsibility for any damage caused during shipping. Please record a video while unboxing and send it to support@aashikara.com in case of any damage.

Delivery Timings

• Deliveries are made Monday to Saturday, excluding public holidays.

• Ensure someone is available at your address between 9:00 AM to 5:00 PM IST to receive the package.

• Up to 3 delivery attempts will be made. If undelivered, the parcel may return to us, and re-shipping charges may apply.

Return Shipping for Domestic Orders

• Return shipping costs are to be borne by the customer.

• In case of a refund, return shipping charges will be deducted from the refund amount.

• Products purchased under sale/combo offers are not eligible for returns.

2. International Shipping

We ship globally to help customers worldwide enjoy our exclusive collections.

Shipping & Timelines

• International orders are shipped via reliable, trackable courier services.

• Orders are dispatched within 4 to 9 working days. Delivery can take 7 to 21 business days, depending on the destination country and customs.

Customs & Duties

• Import taxes, customs fees, and duties are not included in the order total.

• These charges are determined by your local customs office and must be paid by the customer upon delivery.

• Aashikara is not responsible for customs-related delays or charges.

Tracking & Responsibility

• Once your order is shipped, you’ll receive a tracking number.

• In case of damage during international transit, please send us photo/video evidence at support@aashikara.com.

Returns for International Orders

• Customers must cover all return shipping charges.

• Shipping fees are non-refundable.

• If a refund is applicable, the outbound and return shipping charges will be deducted from the refund.

Need Assistance?

If you have any questions about shipping or delivery:

Email: support@aashikara.com
Website: https://aashikara.com